Privacy Policy

Last updated: 10/12/2025    Contact: info@dufoglobal.com

Dufo SAS Personal Information Protection Policy

We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website or engage with our services.

By using our website, you agree to the terms described in this Privacy Policy.

1. Information We Collect

1.1   Personal Information
We may collect personal information that you voluntarily provide to us, including your full name, email address, phone number, company name, job title, and any additional details submitted through contact forms, inquiries, or consultations. This information is gathered to help us respond to your requests, deliver our services, and maintain effective communication with you.

1.2  Automatically Collected Information
When you visit our website, we automatically collect certain technical details such as your IP address, browser type and version, device information, pages visited and time spent on each page, the referring website, and your general location (city/country). We may also use cookies and similar tracking technologies to enhance your browsing experience, understand user behavior, and improve website performance.

1.3  Information from Third Parties
We may receive additional information about you from third-party services, including analytics providers such as Google Analytics, advertising platforms, and social media networks if you interact with our pages. This data helps us understand how users engage with our content and enhance our overall service offering.

2. How We Use Your Information

We process your information to:

        • Respond to inquiries and contact requests

        • Provide consultations and project information

        • Improve website functionality and performance

        • Personalize your experience

        • Send relevant updates, newsletters, or marketing communications

        • Analyze usage trends and website traffic

        • Maintain security and prevent fraud

        • Comply with legal obligations

We never sell your personal information.

3. Legal Basis for Processing (GDPR Principles)

Where applicable, we process your personal data based on your consent, our legitimate business interests, the performance of a contract, or compliance with legal requirements. These legal bases ensure that data is processed responsibly and in alignment with international privacy standards.

4. How We Share Your Information

We may share your information with:

        • Internal team members for project management

        • Service providers (hosting, analytics, CRM tools, cloud solutions)

        • Legal authorities when required by law

        • Third-party tools such as WhatsApp Business or external communication platforms

All third parties are required to protect your information.

We do not sell or trade your data.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your browsing experience.

Cookies help with:

        • Analytics and performance

        • Remembering user preferences

        • Security

        • Marketing and retargeting

You can manage or disable cookies through your browser settings.

6. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy and to meet legal, administrative, or reporting requirements. You may request deletion of your personal data at any time, and we will comply unless retention is legally required.

7. Data Security

We implement technical and organizational measures to safeguard your information, including:

        • Secure servers

        • Encrypted data transmission (SSL)

        • Access controls and authentication

        • Regular monitoring

While we take precautions, no system is 100% secure.

8. Your Rights

Depending on your location, you may have the right to:

        • Access your personal data

        • Request corrections

        • Request deletion

        • Withdraw consent

        • Restrict or object to processing

        • Request a copy of your data (data portability)

To exercise your rights, contact us at info@dufoglobal.com

9. International Data Transfers

Your information may be stored or processed in countries outside your own. When such transfers occur, we ensure appropriate protections are in place to maintain the security and integrity of your data in accordance with applicable privacy laws.

10. External Links

Our website may include links to external websites or third-party platforms. We are not responsible for the privacy practices, security, or content of any third-party sites. We encourage you to review their privacy policies before providing personal information.

11. Children’s Privacy

Our website and services are not intended for individuals under 18 years of age, and we do not knowingly collect personal information from minors. If we become aware that such information has been collected, we will delete it promptly.

12. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in laws, technologies, or business operations. The revised version will be posted on this page along with an updated “Last updated” date. Continued use of our website indicates acceptance of any changes.

Contact Information

For questions, concerns, or requests related to this Privacy Policy or your personal information, you may contact us at info@dufoglobal.com. Our operations are based in Bogotá, Colombia, and we will provide support regarding any privacy-related matter.